Sorry bruno2 I didn't mean that to sound as if they are not a good agency... there are alot of people who have had great success from them but I did come across alot of negative comments too..... yes, you never know why those people are disgruntled, maybe they had been kicked out so then felt the need to complain who knows.... but I did think it was worth listening to and I did let the comments help me make a desicion.
With any agency I would say do all the research you can and do not rush into a decision.
I followed a few on facebook and twitter in order to see the castings, jobs etc
The gut feeling you get from meeting them should go along way, you ned to be able to have a good relationship with your agent and if you felt that you could and got all your questions answered when you met them then go for it.
Good luck, making the right decision for you
Also congrats to your dc for getting accepted